This section states how we are going to handle personal data on this website. It is imperative for you to read and accept this document before you continue browsing.

This privacy policy explains what personal data we collect from our users and how we use it.

Please read our privacy policy carefully before providing your information.

This website respects and takes care of the personal data of its users. As a user you must know that your rights are guaranteed.

• We never ask for personal information unless it is really necessary in order to provide you with the services you request from us.
• We never share personal information about our users with anyone, except to comply with the law or with your express permission.
• We will never use your personal data for any purpose other than that expressed in this privacy policy.

 

F.R.E Psychology Services has configured this web site to the requirements of Ley 1581 de 2012. 

Responsible for the treatment of your personal data

• Identity of Responsible Party: Daniel Felipe López
• Email address: psicodaniel.96@gmail.com
• Activity: psychology services

As stated in the above-mentioned law, the personal data you send us through the web forms will be treated as “web users and subscribers” data.

For the treatment of our users' data, we implement all the technical and organizational security measures established in the current legislation.

How have we collected your data?

The personal data we process in F.R.E. Psychology Services come from:

• Contact from
• Subscription form
• Blog comments
• User registration form
• User's data
• Interview and psychological treatment

For which purposes do we treat your personal data?

When a user is connected to this website, he/she provides personal information such as name, email address, IP address, contact phone number, among others. By providing this information, the user gives his/her permission to serconpsy.com to collect, manage, use and store it, under the conditions described in this privacy policy.

At F.R.E Psychology Services we use different personal information capture systems and we treat the information provided by the interested parties for the following purposes for each capture system:

Contact form: Here we ask for your name and e-mail address. We ask you for this information so that we can answer your queries, questions, comments or information requests that you make through this form.

User registration form: Here we ask for your name and e-mail address, which we need to create your private user area so that you can access it and all its functionalities: purchase and booking of services, therapy documentation and internal messaging with the psychologist. At the same time this data will be used for automatic communications via e-mail of the actions performed, for example: registration as a platform user, purchase of coupons and vouchers, service reservations, new internal message alerts, etc.

User's data: Here we ask you for a contact phone number. The phone number is required to contact you if necessary to notify you about changes in the appointments or urgent notices, as long as the communication could not be done by internal messaging.

Interview and psychological treatment data: Here the data you are asked to provide is health-related data, both psychological and physical. These data are collected orally or written, by questionnaires and psychological tests. We need this data to be able to design the therapy and treatment necessary to manage the reasons why you hire the psychology service, as well as to verify the optimal development of the same.

There are other purposes to process your personal data:

• To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
• To support and enhance the services offered in this website

F.R.E. Psychology Services will be responsible for data treatment corresponding to web users and subscribers.

F.R.E. Psychology Services doesn't sell, rent or transfer personal data that can identify the user, nor will do so in the future.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation of the data treatment performed by F.R.E. Psychology Services.

Interested persons have right to:

• Request access to personal data related to the interested party.
• Request its rectification or deletion
• Request the limitation of its treatment
• Oppose to treatment
• Request data transfer

Interested parties can access their personal data, as well as request the rectification of inaccurate data or, where applicable, request its deletion, among other reasons, when the data is no longer necessary for the purposes they were collected. In certain circumstances, interested parties may request the limitation of their data treatment, in which case they will only be kept for the performance or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may refuse the data treatment. F.R.E Psychology Services will stop processing the data, except for compelling legitimate reasons, or the performance or defense of possible claims. As a interested party, you have the right to receive the personal data that concerns you, that you have provided us and in a structured, commonly used and machine-readable format, and to transmit them to another data processor when:

• The treatment is based on consent.
• The data have been provided by the interested party.
• The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from data controller to data controller where technically feasible.

Legitimacy for data treatment

The legal basis for the processing of your data is: consent.

In order to contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Children under the age of 18

Children under 18 years old can't use F.R.E. Psychology Services, so they should also refrain from providing any data. In any case F.R.E Psychology Services is not responsible for the veracity and accuracy of the data filled in by the user and therefore can't verify the age of them. If a child wants to access the services offered by F.R.E. Psychology Services, this must be done through their parents or legal tutor.

Browsing

When browsing F.R.E. Psychology Services website, non-identifiable data may be collected which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that can't be used to identify the user. We use this data to manage the site and to gather demographic and statistical information about the customer pool.

Data confidentiality and security

F.R.E Psychology Services is committed to the usage and treatment of users' personal data, respecting their confidentiality and using them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes a SSL certificate (https protocol). This is a security protocol in which your data travels securely, encoded and encrypted, in the data transmission between a server and a website user.

However, because F.R.E Psychology Services can't guarantee the security of the Internet or the total absence of hackers or others who fraudulently access personal data, the Responsible for the data treatment is committed to inform the User without delay when there is a security breach of personal data that is likely to involve a high risk to the rights and freedoms of natural persons.

Accuracy and veracity of data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to F.R.E Psychology Services, which will be exonerated from any liability in this regard.

Los usuarios garantizan y responden, en cualquier caso, de la exactitud, vigencia y autenticidad de los datos personales facilitados, y se comprometen a mantenerlos debidamente actualizados. El usuario acepta proporcionar información completa y correcta en los formularios de contacto, suscripción y registro.

Links to third-party websites

F.R.E Psychology Services may include hyperlinks or links that allow access to third-party websites different from F.R.E Psychology Services, and therefore are not operated by F.R.E Psychology Services. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by F.R.E Psychology Services in the manner and for the purposes stated in this privacy policy.

Changes in the privacy policy

F.R.E. Psychology Services reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative change. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.